Lift Supports Depot logo
Lift Supports Depot logo

All articles

My Tailgate Assist keeps getting stuck on the cable when I try to close the tailgate.Updated 2 years ago

Tailgate Cable
If the directions below are not followed, the tailgate cable will bind and get tangled with your new EZ-Down.


The tailgate cable will at first require a little guidance to tuck into the rounded direction it needs to go so that it stays away from the tailgate assist itself.  After installing the tailgate assist, close the tailgate slowly to ensure that the cable is bending towards the truck's body in a rounded direction away from the support and tailgate.  You will most likely need to guide it and should do this a few times.

Another way to set this a little faster is to tweak the cable, meaning you manually pinch it by hand at the bend point so that it remembers the final position.

This helps create a memory in the cable so that it eventually goes in the direction on its own.

Some additional notes:

Only 1 Tailgate Assist should be installed on a vehicle on the driver's side of the tailgate.

When installing some of the models the part that goes on the tailgate itself may say to turn the bolt a few times to lock in the anchor.  If the ball stud does not seem long enough with threads when you do this, you may need to turn, reuse the anchor bolt adjuster and turn it two more turns.

Please feel free to let us know of your experiences and any suggestions you may wish to share.

Was this article helpful?